Returns & Exchanges

RETURN

At Ombré Affaire, we take great pride in the quality, care, and inspection that goes into each and every order. Every product is thoroughly checked for quality, size accuracy, and finishing before it is carefully packed and dispatched.

As part of our brand policy, we do not offer returns once an order has been placed and delivered.

As part of our brand policy, we do not offer returns once an order has been placed and delivered. However, in case of a faulty payment or any payment-related issue, we will provide a refund to the original source of payment within 3–5 business days

We encourage our customers to:

• Review product descriptions, sizing details, and images carefully before placing an order.
• Note that a slight variation in colour may occur due to screen resolution or lighting, which is not considered a defect.

Our team follows a strict multi-level quality check before dispatching any order, ensuring that the product reaches you in perfect condition.

That said, you can shop with complete peace of mind — your order will be delivered just as you see it, thoughtfully packed and true to what you’ve chosen.

We thank you for your understanding and for supporting a mindful, growing brand that values transparency and integrity in every step of your shopping experience.